Shipping policy
Shipping Policy
At Tribe Colors, we want your order to arrive safely and as quickly as possible. Below you will find information about our processing times, shipping times, tracking, and possible delays.
Order Processing
All orders are processed within an estimated 1 to 3 business days after payment has been confirmed.
Orders are not processed or shipped on weekends or holidays.
During periods of high demand, special promotions, product launches, or sports-related campaigns, processing times may be slightly extended.
Estimated Delivery Time
Once your order has been processed and shipped, the estimated delivery time is 4 to 8 business days.
This time may vary depending on the country, city, shipping carrier, customs procedures, and other external factors.
Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to circumstances beyond Tribe Colors’ control, such as customs processing, high shipping demand, incorrect shipping information, weather conditions, holidays, or other unexpected situations.
Free Worldwide Shipping
Tribe Colors may offer free worldwide shipping promotions on eligible orders, as shown on the product page, promotional announcements, or during checkout.
If free shipping applies to your order, this benefit will be reflected before you complete your purchase.
Order Confirmation and Tracking
After placing your order, you will receive a confirmation email with your purchase details.
Once your order has been shipped, you will receive an email with tracking information, whenever available.
Please note that tracking numbers may take a few days to update after they are generated by the shipping carrier.
Incorrect or Incomplete Shipping Address
The customer is responsible for providing a correct, complete, and updated shipping address at the time of purchase.
If you notice an error in your shipping address, please contact us as soon as possible at:
We will do our best to help, but we cannot guarantee address changes once the order has been processed or shipped.
Tribe Colors is not responsible for orders delivered to incorrect addresses provided by the customer.
Lost, Held, or Returned Orders
If your order is marked as delivered but you have not received it, we recommend checking with neighbors, family members, building reception, or your local shipping carrier office.
If an order is returned due to an incorrect address, absence of the recipient, refusal of the package, or failed delivery attempt, we may help arrange a new shipment, but additional shipping costs may apply.
If you believe your order has been lost or there is an issue with your shipment, please contact us at:
Customs, Taxes, and Import Fees
International orders may be subject to taxes, duties, import fees, or customs charges according to the regulations of the destination country.
These charges, if applicable, are the responsibility of the customer and are not included in the product price or shipping cost, unless expressly stated otherwise during checkout.
Tribe Colors has no control over these charges or customs processing times.
Shipping Delays
Although we work to ensure that your order arrives within the estimated delivery time, delays may occur for reasons beyond our control.
Common causes of delays may include:
High demand during special seasons.
Customs procedures.
National or international holidays.
Weather conditions.
Shipping carrier logistics issues.
Incorrect or incomplete shipping address.
If your order is experiencing a significant delay, you may contact us so we can help review the shipment status.
Damaged Products or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours after receiving your order.
Please send us your order number, a description of the issue, and clear photos of the product and packaging to:
We will review the case and help you with an appropriate solution.
Contact
If you have any questions about your shipment, you can contact us at:
Tribe Colors
Email: tribucolors@gmail.com
Para la parte corta dentro de la página, puedes dejarlo asĂ:
Shipping processing time: 1 to 3 business days.
Estimated delivery time: 4 to 8 business days.
Delivery times may vary depending on the country and city.